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Legal - Privacy Policy

TERMS AND CONDITIONS OF USE

PRIVACY POLICY
Your privacy is important to us. To better protect your privacy, we have developed this policy explaining our online information practices and the choices you can make about the way your information is collected and used.

Collection And Disclosure Of Information
OMICRON collects and stores information about registered users of this Web site so that we can efficiently provide services to our customers. We use information about our customers, their business, and the products they use to provide or enhance the services we make available, to enhance our ability to communicate with our customers about additional services they may find of value, to satisfy our legitimate business interests (including performing trend analysis and market studies), to set prices, establish credit, fulfill contracts, accomplish billing functions, and to comply with government regulations. OMICRON is the sole owner of information we collect.

As OMICRON collects and uses information about our customers, we may contract with vendors, business partners and other third-party sources to assist us in processing that information or providing customer services. These third parties are required to maintain the confidentiality of the information we provide and are restricted from using the information for any purpose other than helping to provide our services to our customers.

Some of the information we collect is personal data or data which relates to an identifiable person. Examples of personal data are names, street addresses, e-mail addresses, credit card numbers and telephone numbers. We do not sell information to third parties that could be used to specifically identify an individual customer. We may, however, share personal data with certain of our business partners in situations where you are using an OMICRON service with or through that partner or vendor. OMICRON also may share aggregated demographic data with our strategic partners and advertisers. This type of data is not linked to any personal information that can identify any individual person. Finally, we may provide aggregated or personal data to government agencies as required by law.

In addition to the uses of the information described in the paragraphs above, we collect telephone numbers, e-mail addresses and other contact information in the event that we have to contact customers or vendors to resolve a question or provide other customer services.

Security And Integrity Of Information
OMICRON makes every effort to protect collected data against loss and unauthorized access. We employ industry-accepted information security techniques to appropriately protect confidential information from unauthorized access. Access to customer information is limited to our employees who have a legitimate business need for that information. Our Web site and its supporting systems employ generally accepted information security techniques such as SSL (secure socket layer), and access control procedures to appropriately protect confidential information from unauthorized access.

Retention Of Customer Information
We retain information about customers as necessary for business purposes and as required by government regulation. The Federal Government may require us, as well as other third parties, to maintain and share with each other, records of certain of your personal information. We carefully dispose of records and delete information when our internal retention periods expire.

DISCLAIMER
THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, OMICRON DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. OMICRON DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. OMICRON DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL OMICRON BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS IN THIS SITE, EVEN IF OMICRON OR AN OMICRON AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL OMICRON'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, TORT [INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE], OR OTHERWISE) EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING AND USE OF THIS SITE.

MESSAGE BOARD CONDUCT POLICY
All users of this Web site agree not to post or store on OMICRON’s site or any of its affiliated sites any Content that violates or infringes anyone's intellectual property rights (including copyrights, trademarks, trade secrets, patents, publicity rights or (to the extent protectable, confidential ideas) or that is obscene, obscene as to minors, child pornography, defamatory, racist, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable (hereinafter "Objectionable").

All users of this Web site agree that all information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials (hereinafter the "Content"), whether publicly posted on or privately transmitted to this Web site, are the sole responsibility of the person from whom such Content originated. This means that the user, and not OMICRON, is entirely responsible for all Content that User uploads, posts or otherwise transmits via this Web site. OMICRON does not control the Content posted via this Web site and, as such, does not guarantee the accuracy, integrity or quality of the Content. All users understand that by using this Web site, they may be exposed to Content that is offensive, indecent or Objectionable.

OMICRON reserves the right to edit or remove Content that OMICRON becomes aware of and determines to be harmful, offensive or otherwise in violation of these Terms and Conditions. OMICRON may also remove Content that contains third-party commercial advertisements, is inaccurate or includes unauthorized disclosure or personal information. Violation of these restrictions ("Restrictions") may also result in the termination or suspension of a User’s registration. These Restrictions apply to all Content provided to or through this Web site, including, but not limited to, e-mail messages, newsgroup postings, chat, and personal or business web pages.

All users of this Web site agree not to use this Web site in any way for spamming or to transmit chain letters, junk e-mail or bulk communications. All users of this Web site agree not to transmit through this Web site any Content that is Objectionable. All users of this Web site agree not to use any OMICRON domain name as a pseudonymous return e-mail address for any communications that User transmits from another location or through another service; and all users of this Web site shall not pretend to be someone else or spoof their identity when using this Web site. Furthermore, users of this Web site agree not to transmit unsolicited or bulk communications to any OMICRON account holder or to any OMICRON or affiliated e-mail address (regardless of whether the user utilizes this Web site to transmit any such communication).

All users of this Web site agree not to use this Web site for any unlawful activities not otherwise covered above, including (without limitation) attempting to compromise the security of any networked account or site, operating an illegal lottery or gambling operation, stalking, or making direct threats of physical harm. Additionally, all users of this Web site agree not to use this Web site to:
(a) impersonate any person or entity or falsely state or otherwise misrepresent user’s affiliation with a person or entity;
(b) forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through this Web site or develop hidden pages or images;
(c) upload, post or otherwise transmit any Content that user does not have a right to transmit to the public under any law or under contractual or fiduciary relationships (such as inside information, proprietary or confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
(d) upload, post or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
(e) disrupt the normal flow of dialogue, cause a screen to "scroll" faster than other users of this Web site are able to type, or otherwise act in a manner that negatively affects other ability to engage in real time exchanges;
(f) intentionally or unintentionally violate any applicable local, state, national or international law, or any regulations having the force of law;
(g) collect or store personal data about other users; or
(h) utilize a user’s account as storage for remote loading or as a door or signpost to another home page.

ASSENT
Your continued use of our Web site signifies your assent to the Terms and Conditions of Use. We reserve the right, at our discretion, to, modify, add, or remove portions of this policy at any time. Please check this page periodically for changes.

CONTACTING US
If you have questions about the Terms and Conditions of Use, the practices of this Web site, or your experience here, you can contact: support@omicron-lab.com.
Comments, suggestions or materials sent or transmitted to us will be deemed to be non-confidential. We have no obligation of any kind other than those obligations set forth in these Terms and Conditions with respect to such comments, suggestions or materials.

CHANGES TO THIS POLICY
If we decide to change these Terms and Conditions, we will post these changes on our Web site so our users and customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.



Terms of Sale

 

Below are the OMICRON Lab sale terms and conditions. By placing your order you agree to be bound by these terms and conditions which constitute the entire agreement between you and us regarding the products purchased. In the sale terms and conditions, "we" and "us" means OMICRON Lab; and "you" means you “the customer”. We reserve the right to change these terms and conditions so please review each time you purchase.

Payment Options
For purchases, we accept American Express, MasterCard, and Visa credit cards.
 

We are researching additional payment options such as PayPal and PayDirect.

In addition, we use industry-standard SSL encryption software to securely process your credit card transaction.

Shipping
For customer locations in EU countries, USA or Hong Kong - Free standard shipping is provided.

For customer locations outside of EU countries, USA or Hong Kong - shipping terms are CIP customs point of entry, and additional shipping arrangements may be necessary and must be agreed upon by OMICRON Lab in advance. OMICRON Lab reserves the right to cancel and refund an order if a) shipping arrangements cannot be arranged or agreed upon, or b) a problem arises which is unfavorable for the seller or buyer.

Taxes and Duties
Purchasers are responsible for any payment of applicable taxes, customs charges, import fees or other fees. Since customs policies are different from country to country; you should contact your local customs office for further information on charges and clearance procedure before placing an order. When ordering from OMICRON Lab, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Below are several links which contains helpful information on import customs and duties.

1. International taxes and duties - Contains a general estimate range of taxes and duties for each country, provided by the United Stated Council for International Business (USCIB).

2. International customs - List of international customs website to get information on regulations and limitations for that country, provided by the USCIB.

Our Guarantee
If you are not satisfied with any products you buy from us within the first 30 days, return the product to us and we will refund your full purchase price. Please send an Email request with the following information to RMA@omicron-lab.com prior to the end of the 30th calendar day from date of receipt to obtain a Return Material Authorization (RMA) number.

Your name, Email address, and phone number
Copy of the original invoice
Please note that incomplete information for returns will not be processed. All returns must be in their original packaging and contain all items shipped with the product. You are responsible for shipping charges to return the product to OMICRON Lab.. Thanks.

Delivery Problems
OMICRON Lab, for any reasons, will not be held responsible or liable for delivery problems or delivery failures, including but not limited to wrong delivery address.

Product Warranty
All OMICRON Lab hardware products come with a limited warranty which covers a specific length of time. Please refer to the specific product for its warranty period.

Limitation of Remedies and Liability
To the fullest extent permitted by applicable law, the remedies provided here are your sole and exclusive remedies for breach of this agreement. In no event will we, OMICRON Lab, be liable to you for any damages, including incidental, consequential, special or indirect damages. In no event will our liability to you ever exceed the total amount paid by you for the product purchased.